Holistic Customer Experience Trends
Pete Champion, designer of highly compelling retail spaces, will talk about the trends that transform the customer experience and will explain how to shape our strategy for drastically changing consumer expectations.
Champion will share some outrageous best practices while he will be making suggestions for covering the needs and expectations of millenials.
Carrying out award winning projects globally, Champion has worked on retail strategy and sector-leading concepts for C.P Hart, Armani, Diesel, Adidas, The Carphone Warehouse, The UK Post Office, An Post, Avea, Vestel, Material Lab, Miller, Beck’s and Costa Coffee. Champion is the co-founder of I-AM, which creates people inspired experiences.